Privacy Policy

Telnora Technologies ("Telnora," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit telnoratech.netlify.app (the "Site"), how we use it, and the choices available to you. By using the Site, you agree to the practices described here.

1. Information we collect

Information you give us directly

When you submit our contact form, we collect the information you provide: your name, email address, company or organisation, the service you're interested in, your approximate budget, and any message you write. We use this information solely to respond to your inquiry, prepare a proposal, and communicate with you about a potential or ongoing project. This data is processed through Netlify's form-handling service and is not sold or shared with third parties for marketing purposes.

Information collected automatically

Like most websites, we automatically collect certain technical information when you visit — your IP address, browser type, device type, pages viewed, and how you arrived at the Site — via Google Analytics. This helps us understand how the Site is used and improve it. We do not use this data to identify you personally.

2. Cookies

We use cookies and similar technologies for the following purposes:

• Essential cookies — required for the Site to function correctly (e.g., remembering your cookie consent preference via CookieYes).
• Analytics cookies — set by Google Analytics to help us understand aggregate visitor behaviour.
• Advertising cookies — set by Google AdSense, which may use cookies to serve ads based on your prior visits. You can opt out via Google Ads Settings or aboutads.info.

3. Third-party services

• Google Analytics — Privacy Policy
• Google AdSense — How Google uses advertising data
• CookieYes — Privacy Policy
• Netlify — Privacy Policy

4. How we use your information

• To respond to inquiries submitted through our contact form
• To prepare proposals and communicate about projects
• To understand how visitors use the Site so we can improve it
• To display relevant advertising through Google AdSense
• To meet legal and accounting obligations

5. Data sharing

We do not sell your personal information. We share data only with the service providers listed above, to the extent necessary for them to perform their function, and only where required by law or to protect our legal rights.

6. Data retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and maintain business records, typically no longer than 24 months unless a client relationship continues. Analytics data is retained according to Google Analytics' default retention settings.

7. Your rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. This includes rights under Nigeria's Data Protection Act 2023 (NDPA) and, where applicable, the EU General Data Protection Regulation (GDPR). To exercise any of these rights, contact us at support@telnoratech.com.

8. Children's privacy

The Site is intended for business audiences and is not directed at children under 13. We do not knowingly collect personal information from children.

9. International data transfers

Some of our service providers (Google, Netlify) may process data on servers located outside Nigeria. These providers maintain their own safeguards for cross-border data transfers, described in their respective privacy policies linked above.

10. Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

11. Contact us

If you have questions about this policy, reach out at support@telnoratech.com or through our contact page. We're based in Abuja, Nigeria.